5 years ago
NEW SUPERCOMPLAINTS POLICY: THIRD PARTY SUPPORT
MADELEINE KING MP
We need quick action from our regulators when consumer issues arise. A new Super Complaints system will help get fast and transparent action from the consumer watchdog to prevent issues from taking root and affecting more people… People deserve to know that their complaints are being taken seriously and that having the courage to speak up will help make sure others don’t suffer a similar fate. All political parties should adopt this policy which will ensure a fairer marketplace for Australians.’
- Gerard Brody, Consumer Action Law Centre chief executive.
‘This is good news as we need better ways for complaints to be handled — faster and with less process and red tape.’
- Peter Strong, Council of Small Businesses of Australia chief executive.
“Super complaints are a great way to force government action.”
- Alan Kirkland, CHOICE chief executive.
“[Super complaints are] an important way of bypassing government blocking references to the ACCC.”
- Allan Fels, former Australian Competition and Consumer Commission chairman.
- Gerard Brody, Consumer Action Law Centre chief executive.
‘This is good news as we need better ways for complaints to be handled — faster and with less process and red tape.’
- Peter Strong, Council of Small Businesses of Australia chief executive.
“Super complaints are a great way to force government action.”
- Alan Kirkland, CHOICE chief executive.
“[Super complaints are] an important way of bypassing government blocking references to the ACCC.”
- Allan Fels, former Australian Competition and Consumer Commission chairman.